Before your journey.
Information about your enquiry and the conditions for your stay.
Enquiry and confirmation
A message sent through this website is an enquiry, not a confirmed reservation. We check your preferred dates and reply with available options. A booking becomes binding only when we confirm it in writing.
Services and conditions
The services, prices, payment terms and cancellation conditions stated in your individual offer and booking confirmation apply. Please clarify any questions directly with us before confirming your stay.
Special requests
Discuss special requirements, room occupancy, meal arrangements and travelling with pets with us in advance. Sending an enquiry alone does not confirm these arrangements.
Changes and cancellations
For a change or cancellation request, contact office@silvia.co.at in writing. The conditions of your confirmed booking apply.