Privacy
Information about your data and your privacy preferences.
Controller
Pukart GmbH, See & GenussHotel Silvia, Westuferstraße 26, 9122 St. Kanzian am Klopeinersee, Austria. Contact us at office@silvia.co.at or +43 4239 2493.
Contact and stay enquiries
When you contact us, we use your contact details, travel details and message to answer your enquiry and discuss your stay. Please only provide information needed for your request.
Website operation
When a page is requested, the web server processes technical connection data needed to deliver and secure the website. This can include the IP address, request time and requested path.
Cookie preferences
The website stores your choice for optional services. Analytics and marketing services are loaded according to your consent and the active website configuration. You can change your choice in the cookie settings in the footer.
Facebook videos
Selected pages include reels from our Facebook page. The preview images come from our local photo archive and load without connecting to Facebook; they are not guaranteed stills from the individual videos. Direct links open Facebook only when clicked.
When embedding is enabled, embedded Facebook players require your separate consent to the “Facebook videos” category and an additional click on “Load Facebook video”. Stored consent alone does not load a video. No Facebook player is requested without consent.
Loading a player connects your browser to Facebook. The provider is Meta Platforms Ireland Limited. Meta receives information including your IP address and browser data. Meta may set cookies, process usage data and associate data with an existing Facebook profile. Data may be processed outside the European Economic Area. More information is available in Meta’s Privacy Policy.
You can withdraw your consent for the future at any time using the cookie settings in the footer. Embedded Facebook players are then removed. This does not retrieve data already sent; this website cannot fully remove cookies from other domains.
Your rights and contact
Contact office@silvia.co.at with questions about access, correction, deletion, restriction, portability, objection or withdrawal of consent. Complaints may be addressed to the competent data protection supervisory authority.